Who said "I'm a radio call screener, not a therapist's assistant"?

This quote is attributed to Roz Doyle.

I'm a radio call screener, not a therapist's assistant - Roz Doyle

"I'm a radio call screener, not a therapist's assistant"

Roz Doyle Work

"That's what I love about this job - you never know who's going to call"

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"I've seen it all in this job"

"People are fascinating when you really listen to them"

"Hard work never killed anybody."

"Work with purpose and integrity."

"Hard work pays off in the end."

"A man's gotta do what a man's gotta do."