You can't fake genuine interest in people - Roz Doyle

"You can't fake genuine interest in people"

Roz Doyle

More from Roz Doyle

"I'm a radio call screener, not a therapist's assistant"

"That's what I love about this job - you never know who's going to call"

"Frasier, you're killing me here"

"I've seen it all in this job"