Who said "There's a right way and a wrong way to do things."?

This quote is attributed to Roz.

There's a right way and a wrong way to do things. - Roz

"There's a right way and a wrong way to do things."

Roz Truth

"I'm filing a complaint."

"You didn't file your paperwork correctly - that's gonna be a problem."

"I've been working this desk for twenty years, and I know what I'm doing."

"You gotta follow the rules, or nothing works around here."

"Lucy, you got some 'splainin' to do!"

"You must always be honest with the people you love."

"Truth always comes out in the end."

"Honesty is always the best policy."