Quote by Roz

"I'm filing a complaint."

"You didn't file your paperwork correctly - that's gonna be a problem."

"I've been working this desk for twenty years, and I know what I'm doing."

"You gotta follow the rules, or nothing works around here."

"Gratitude makes life richer."

"A grateful heart is a happy heart."

"Respect those who came before us."

"Life's greatest treasures are the people we love"