"Hope is what kills you in the end."
"I'm filing a complaint."
"You didn't file your paperwork correctly - that's gonna be a problem."
"I've been working this desk for twenty years, and I know what I'm doing."
"You gotta follow the rules, or nothing works around here."
All quotes by Roz
"Every day is a new opportunity."
"Hope is what gets us through difficult times."
"I'm not your enemy, kid. I'm trying to save you."
"Redemption is a long road."
All Hope quotes