Quote by Roz

"I'm filing a complaint."

"You didn't file your paperwork correctly - that's gonna be a problem."

"I've been working this desk for twenty years, and I know what I'm doing."

"You gotta follow the rules, or nothing works around here."

"Perseverance is the key to success."

"Don't give up on what you believe in."

"I've been through worse."

"You learn to live with the pain."