Quote by Roz

"I'm filing a complaint."

"You didn't file your paperwork correctly - that's gonna be a problem."

"I've been working this desk for twenty years, and I know what I'm doing."

"You gotta follow the rules, or nothing works around here."

"A good man treats his wife with respect."

"Kindness always comes back around."

"The power of a smile can change everything."

"Kindness is weakness to some. Not to me."