Quote by Roz

"I'm filing a complaint."

"You didn't file your paperwork correctly - that's gonna be a problem."

"I've been working this desk for twenty years, and I know what I'm doing."

"You gotta follow the rules, or nothing works around here."

"Babalú!"

"My greatest joy is making people smile."

"Laughter and love make a home."

"The best things in life are free."