To lead effectively, you must first understand the needs of ... - Hiroshi Mikitani

"To lead effectively, you must first understand the needs of those you serve."

Hiroshi Mikitani Leadership

E-commerce Founder Japanese Born 1965 (age 61)

More from Hiroshi Mikitani

"Success is not final, failure is not fatal: it is the courage to continue that counts."

"The best time to plant a tree was 20 years ago. The second best time is now."

"Innovation distinguishes between a leader and a follower."

"Life is what happens when you're busy making other plans."

"A leader must be fair and just."

"Integrity is everything."

"One must take responsibility for one's environment."

"In this house, I make the decisions"