The most important metric is customer satisfaction. - Reed Hastings

"The most important metric is customer satisfaction."

Reed Hastings Work

Streaming Service Entrepreneur American Born 1960 (age 66)

More from Reed Hastings

"Hire, develop, and retain spectacular people."

"The best managers are those who can admit what they don't know."

"Freedom and responsibility are two sides of the same coin."

"Netflix is a service that brings joy to people's lives."

"Hard work never killed anybody."

"Work with purpose and integrity."

"Hard work pays off in the end."

"A man's gotta do what a man's gotta do."