Marshall Field

Retail Pioneer American 1834 – 1906

Pioneered modern department store retail with customer service focus.

395 quotes

"History remembers not the richest merchants, but the kindest ones."
History
"Literature teaches that every story needs conflict; every business needs challenge."
Literature
"Music in a store is the rhythm of commerce set to human emotion."
Music
"Politics divides, but good business unites across all lines."
Politics
"A merchant must have the faith to build what others cannot yet see."
Faith
"Science tells us how things work; wisdom tells us when to use them."
Science
"The mortality of a business is not in its goods but in its principles."
Death
"A merchant's legacy is written in the loyalty of generations."
Relationships
"Small acts of kindness compound into massive business advantages."
Kindness
"The test of a merchant's creativity is whether it solves a problem or creates wonder."
Creativity
"Motivation comes not from pay, but from purpose and respect."
Motivation
"The warrior spirit of business is not conquest; it is growth through service."
War
"Education of your employees is investment that multiplies indefinitely."
Education
"Knowledge that is not shared dies with the knower."
Knowledge
"The hope in retail is the hope in human possibility and progress."
Hope
"Courage is carrying out your vision when the outcome is uncertain."
Courage
"Change is the only constant, and the merchant who embraces it leads."
Change
"The happiness of employees is not overhead; it is revenue."
Happiness
"A merchant in love with his work never truly works a day."
Love
"Life in business teaches that persistence matters more than perfection."
Life
"Wisdom is knowing which traditions to keep and which to release."
Wisdom
"The success of others rises the tide for all honest merchants."
Success
"Friendship with competitors is possible when both seek excellence."
Friendship
"Family values in business create family-like loyalty in customers."
Family
"The true art of display is revealing the soul of the object."
Art
"Markets move on science; people move on stories and emotion."
Science
"The melody of a successful business is its people in harmony."
Music
"Faith without works is false; business without values is dead."
Faith
"Leadership is not about being right; it's about bringing out the right in others."
Leadership
"Work is the forge where dreams are shaped into reality."
Work