Marshall Field

Retail Pioneer American 1834 – 1906

Pioneered modern department store retail with customer service focus.

395 quotes

"Beautiful surroundings elevate the human spirit."
Beauty
"Competition breeds excellence when conducted with integrity."
Success
"Listen to your customers; they will tell you how to succeed."
Wisdom
"The art of business is the art of understanding people."
Leadership
"Invest in your people and they will invest in your vision."
Work
"A business without a soul is merely a transaction."
Philosophy
"Create an environment where excellence becomes the standard."
Success
"The true measure of wealth is the good you do for others."
Gratitude
"Never compromise on quality for the sake of profit margins."
"Every customer interaction is an opportunity to build loyalty."
Relationships
"The merchant serves society; society does not serve the merchant."
Justice
"Surround yourself with people smarter than you."
Leadership
"The most profitable path is often the most ethical one."
Success
"Dream boldly, but build carefully."
Dreams
"A well-run business is a work of art."
Art
"The customer's satisfaction is your greatest asset."
Success
"Foster a culture of continuous improvement."
Change
"Elegance and efficiency are not mutually exclusive."
Beauty
"The merchant who understands human nature will always prosper."
Wisdom
"Excellence demands attention to every detail, no matter how small."
Perseverance
"Your reputation is worth more than any fortune."
Truth
"Build relationships that transcend transactions."
Relationships
"The greatest investment is in human capital and development."
Education
"Success comes to those who serve, not merely those who sell."
Success
"Adapt to change while maintaining core principles."
Change
"A merchant must be part visionary, part pragmatist."
Leadership
"The environment in which people work shapes their productivity."
Work
"True profit lies in the satisfaction of all stakeholders."
Success
"Knowledge of your craft is the foundation of confidence."
Knowledge
"The beauty of a business is measured by its impact on lives."
Beauty