Jeff Bezos

"I believe you have to work on your passion."

"Good ideas are easy. Implementation is hard."

"You have to be willing to be misunderstood if you're going to innovate."

"The best customer service is not having to deal with customer service."

"We make our best decisions when we're focused on what's best for our customers, not when we're focused on what's best for us."

"People don't want quarter-inch drills. They want quarter-inch holes."

"If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table."

"I strongly believe that missionaries make better products than mercenaries."

"We are at the very beginning of the first inning of the adoption of web services and cloud computing."

"Failure is an essential part of innovation."

"What consoles us when we fail is the hope of succeeding elsewhere."

"Build your company for the long term, not the short term."

"The joy of pioneering is competing with the best in the world."

"You cannot be both a risk-taker and play it safe at the same time."

"Success is not final, failure is not fatal."

"The harder you work, the harder it is to surrender."

"We're building brand while we're building business."

"A day in the life of an entrepreneur involves far more failure than success."

"The only constant in technology is change."

"Our vision is to be Earth's most customer-centric company."

"I think that we have a higher calling than to just make money."

"When you're building something, you have to be willing to fail."

"The most important single thing is to focus obsessively on the customer."

"We are willing to fail because we understand that you must be willing to fail if you want to innovate."

"A company culture is not just one aspect of the thing, it IS the thing."

"Invention is by its very nature disruptive."

"We saw that people love to spend time and money on entertainment, so we built that in."

"Your work is going to fill a large part of your life. Do something that matters."

"The consumer is not always right, but the customer always is."

"You know you are on the right track when your competitors start saying you're the enemy."